Providing Colors to the World Since 1919

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Customer Support and Services

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Customer Support and Services

We work with you at each step along the way.

 

Quality Control

All materials are analyzed for strength, color quality and many other attributes.  Only the highest quality colorants are approved for sale to our customers, and materials falling below the required targets are rejected.

Samples

We are happy to provide free samples of our colorants, so that you can determine which shade is best for your product.  We will help identify the product that may best fit your needs based upon our decades of experience and the attributes of your product.

Colorant identification

Through our color-matching process and decades of accumulated knowledge, we have a high success rate in pinpointing dyes and colorants for your formula.

Color Matching

We can match any shade for any product.  We are happy to use our expertise to match your target shade.

Custom Blending

We can mix dyes and colorants to match most any shade and to impart unique properties to your product.  Our custom-blended colorants undergo rigorous quality controls so that the products you get from Pylam are consistent and reliable.

General Support and Troubleshooting

We are here to answer your questions and to guide you in the use of our products.  We will do all we can to make your use of our colorants as effective and efficient as possible.   Please also Inquire about user guides, mixing instructions, or dye-testing procedures that apply to the colorants that you source from us.

Logistical Support

We can ship our colorants anywhere in the world.  We work with our customers to find efficient and appropriate shipping solutions to meet their needs.

 

 

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Pylam Products Company, Inc.

2175 East Cedar Street, Tempe, Arizona 85281-7431

Phone: 480-929-0070

Toll-Free: 800-645-6096

Fax: 480-929-0078

 

 

Closed: Monday, May 29th

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